by Ian Patterson, Area Director, South East, SME Banking
With fraud being such a dominant subject within the business community, Lloyds Bank recently held a Fraud Awareness seminar at the Effingham Park Hotel in Crawley to offer corporate clients some first hand advice on how to protect the company from fraud and advice to the employees on what to look out for. It was incredibly useful and quite sobering.
Ian Patterson, Area Director of SME banking with Lloyds, opened the event with some alarming statistics and the re-enacted actual phone conversation of a company being de-frauded with alarming ease. These fraudsters are becoming ever more professional and convincing and many such phishing fraudsters have been recruited from the call centre industry and often know exactly which buttons to press.